One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. You will have to control your backlighting by pressing F5 or … However, software and hardware related issues can arrive during use. Repeat the process for a thorough clean, but remember to use compressed air along with a straw to limit the airflow. Here is how: If you are still unable to use your USB keyboard, you may want to contact its manufacturer for support. If you can't use your mouse to scroll through a … If you see an error message, your keyboard keys suddenly stop working, your Mac is no longer recognizing your USB keyboard and you can’t figure out why; this article will help you fix your problem. About three days ago my keyboard & trackpad were not working and I could not restore them. You can switch between your installed … i have problem in key e,d,c…. To update your macOS, head over to System Preferences, and navigate to the Software Update section. I’m on a 2017 15″ MacBook Pro which only has the USB-C ports, and I’m using an older Apple keyboard which has the old USB plug, onto which I’ve added a converter to fit the USB-C port. Install the latest Windows support software. This article explains how you can fix when your Apple USB keyboard isn’t working as expected. After trying everything I could read about it I still had the problem. It is possible that your Keyboard is not properly connected to your computer. It might sound too basic, but we often undermine the importance of a fresh start. This is a new style Apple Keyboard with Numeric Keypad - English (USA). I am writing this from my 13-year-!old-wireless Mac keyboard. 1. Restart your Mac in Safe Mode. This will check for updates. I suspect the computer doesn’t recognise the input from the keyboard, it may just not provide enough electrical signal or something like that. Thank you. This time I can’t get it to recognise the keyboard at all (so far). If there is an update available, click the Update Now button. On my iMac the wired keyboard quit working—I checked the USB ports, which all worked. Do not press the Shift key. Is Fining Apple for Secretly Slowing iPhones Justified or Not? I hope the issue is resolved ASAP and your Mac is back to its form glory as soon as possible. Ask Mac 911. Here is how: 8. Now start up your Mac by pressing the power button. It’s really annoying. We previously wrote about this topic. To get your keyboard working again, you simply have to disable Mouse Keys. I think Apple said they won’t support my old keyboard but I don’t want to spend a fortune on a new one, especially one that require batteries and to have Bluetooth on (draining the battery). This is an important problem because you will not be able to use your Mac without a keyboard. Reset the SMC of your Mac. It was working sporadically before. Boot into Safe Mode. Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. Apple iOS Mac OS X Reports , Help and News, Last updated on March 1, 2020 By Serhat Kurt 8 Comments. There are a few possible issues that could lead to your MacBook keyboard not working. , connected to my PC. Your keyboard may not be working because your operating system is not up to … Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. Brewing An Alternative... A Decade of Apple: Happy, Sad, Great or Worst Moments of Tech Giant. Required fields are marked *. She is a longtime Mac and iPhone user and holds a Ph.D. from the University of Illinois at Champaign-Urbana. So, adjust the birghtness of the Keyboard with the following steps. Your USB port may be having a power-related problem and resetting the system management controller (SMC) can fix your problem with your keyboard. Please see that article on. https://www.igeeksblog.com/author/arshmeet/. This is the Human Interface Toolbox settings file. Did Safe Mode fix it? It’s obviously not a “User” caused problem but an in built fault.. A new key board … Your email address will not be published. As mentioned earlier, dust particles in the keyboard may cause such problems with your MacBook Air or MacBook Pro. What you can do is to try replugging them one by one until you find the device that is causing the problem. Any battery that is providing low voltage or irregular current will result in … Disconnect all connected devices from your Mac. And if you are using a MacBook with a Butterfly keyboard, it might be that dust or dirt particles are hampering the key travel. Could Not Set Up Apple Pay, An error occurred while setting up Apple Pay, Fix, How to Fix iPhone Keypad not Working During Calls, What You Can Do with an Apple ID without an Apple Device, Your Computer was Restarted Because of a Problem: How to Fix Kernel Panic on Mac. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Solution 2: Adjust the Brightness of Keyboard. Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion. If you see an error message, your keyboard keys suddenly stop working, your Mac is no longer recognizing your USB keyboard and you can’t figure out why; this article will help you fix your problem. If this is a Mac Notebook, the steps are a little different. After that, check if the Mac keyboard backlight not working issue is solved or not. There’s … If you can use your Keyboard now the problem may be with one of the other devices. Ensure that there is not anything (debris, dirt, etc) obstructing the connection in the USB port. Anyway, maybe this info will help someone…, If your keyboard is usb try to clear the NVRAM as described it worked for me after the Latest Mac update. If the keyboard of your Macbook Air or Pro still isn’t working or the problem recurs, get it checked by a professional or Apple Support. 5. Today, my Apple Magic Keyboard 2’s special function keys were suddenly stopped functioning. Your preference file may be corrupt and deleting it may resolve your issue. Try a Different USB Port Unplug your keyboard from the current USB port and try another one. Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle. Check the USB connections. mac pro, and imac. Note: Before you reset the PRAM and SMC, make sure to take proper backup. This is not a common problem, but when it happens, either some or all keys stop working (depending on the situation), or features of the keyboard such as backlighting may not work. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. Obviously things like safe modest etc aren’t possible. . Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. Take a look at the back of your desktop computer and make sure that the keyboard is plugged into the iMac Switch to another USB port. When your computer is in Safe Mode, test your keyboard, is it working now? All of these suggestions are hilarious……,exactly how do you suggest one holds down certain keys when the keyboard isn’t working?!?! Now that you might have found the culprit let’s get to the next step. PRAM (Parameter Random Access Memory) stores core values, and SMC (System Management Controller) takes care of your CPU fan, lights on Mac, and keyboard as well. Turn on your Mac and quickly press Option, Command, P, and R keys together. But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here. In any case, restart your Mac normally. Stacey Butler is a tech writer at macReports covering news, how-tos, and user guides. Safe Mode can take up to 10 minutes so be patient. $49.00 at the apple store. While some users prefer the tactile feel of a solid mechanical keyboard, others opt for a streamlined and simple looks. Open the battery part of the keyboard and check to see if the batteries are placed correctly. This website is not affiliated with Apple. He worked as a Senior Technology Director. Tilt your Mac at a 75-degree angle, so it’s not vertical. This comment has … Restarting your Mac may fix your issue. If you've replaced the batteries and checked the power, and the keys still don't work, then you should disconnect and reconnect your keyboard to the Mac. Click it to open. If automatic light-sensing is not working properly you can disable the option to adjust the keyboard brightness automatically. did not working . Then release the keys. And, in the tech world, Apple is the king of modern design. Now restart your Mac and check if the keyboard is working fine. We’ve gathered the most common root causes of the issue and their possible solution, so do try them out. If not this, you might find me surfing the web or listening to audiobooks. When you set the brightness of keyboards to 0, you may also encounter the keyboard backlight not working issue. Step 1: Click the Apple icon at the upper left corner. Why Is Samsung's Galaxy S10 Lite and Note 10 Lite a Brilliant Idea? Kudos on finding this!! Follow the steps below: Shut down your Mac by choosing Shut Down from the Apple menu. It is simple but effective. If it is, resetting the SMC is very simple. Step 1: Open system preferences from the Apple menu. Select “Mouse & Trackpad” and look for an option called “Enable Mouse Keys” – uncheck this if it is … I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. Using macOS Switch between your installed languages. The restart didn't work but as a last resort I tried the USB extension and to my surprise, the keyboard works again. Restart your Mac. This website is founded by Serhat Kurt. You will find below troubleshooting tips that you should try before taking your computer to Genius Bar. Keep holding the keys for about 20 seconds. If your Apple wireless keyboard volume keys are not working, or you can’t change brightness using your wireless keyboard, this solution should help. Keep holding the Shift key until you see the login screen. Battery life on alkalines is in the order of 6 months plus, so there really isn’t any reason to use rechargeables. Other macOS versions: Launch the App Store on your Mac and click Updates. If the keyboard was accidentally yanked out by your housekeeper or a pet, all keys would stop working. Read further to … Hold down the Option key and you will see the Library folder in the Go dropdown menu. In that case, repairing the disk may solve the problem. Disable Filter Keys. After each step please test to see if your keyboard is working: 1. Filed Under: How to Tagged With: Keyboard, macOS, Wired. But it does work like a charm, so do try it without fail. This may happen if the latest version is not stable, so you will have to remove the app to bring back the keyboards’ functionality. By navigating around this site you consent to cookies being stored on your machine. If your current macOS version is Mojave or later (e.g., Catalina): On your Mac, go to Apple menu > System Preferences > Software Update. Copy link Quote reply elvq commented Nov 22, 2020. To restart your Mac, click the Apple menu > Restart. This is a good set of options, thank you, but none have worked for me. This comment has been minimized. But it does work like a charm, so do try it without fail. We’ve compiled a list of the most commonly asked questions we get, and the answers to them: read our super FAQ to see if you’re covered. Then finally I found out my problem. Open the System Preferences app, then navigate to the Software Update section in the third row. Turn on your Mac and quickly press and hold the Shift key. Your keyboard is the main mode of input. Well that's not exactly true, it works through a 4 port USB hub. Apple suggests cleaning your keyboard with compressed air. Unplug your keyboard and replug it into your Mac firmly and securely. Try the following tips: 4. Delete preference files. A malfunctioning Mac keyboard can be very disturbing. If an update is available, click on Upgrade Now to initiate the OS update. Your keyboard is the main mode of input. Also, try replacing the batteries. Open System Preferences > … Here, you will find the entire list of all software installed on your MacBook with their respective installation/update date. Apple’s keyboards are known not to work well with rechargeable batteries as the voltage they supply is too irregular. The keys for volume, brightness, play/pause, would not work. When your computer restarts, test your keyboard again. 1. If you’d be so kind. Then, weirdly, it started working about 90% of the time for a month or two, then Apple pushed an OS update last night and it’s gone again. Why Hasn't Apple Adopted USB-C for iPhone? My expertise also includes curating opinionated and honest editorials. Keyboard Not Working on MacBook Pro, MacBook Air 2. . By accessing the keyboard preferences and uncheck the option. Switch the keyboard’s cable to another USB port on the same Mac, if possible. If everything is clean and the keyboard still will not work … Shop sensor switches and keyboard cases for your Mac. Which of the steps exactly? There are chances that a bug is causing the issue or some setting has been mistakenly altered. Thanks so much for this man. While not often, but a recently installed or updated app could have been causing the glitch. 1. In case you don’t know how to do it, check out our detailed step-by-step guide for help. Repair the Disk of Your MacBook. Buy online with fast, free shipping. Also, no other external device should be connected to the Mac while you perform the process. This is troubleshooting for an external USB keyboard not working so it assumes your laptop keyboard is working fine to perform these steps…, this precedure does not mention specific to laptop, peoples also have mac mini. Here are some more tricks to make the most of your MacBook: A self-professed Geek who loves to explore all things Apple. Reset NVRAM or PRAM on your Mac. These can be a mouse, keyboard, printer, etc. A corrupted disk can also be the reason for the keyboard in your Mac not working. Update your Mac. If your Apple keyboard works as expected in macOS but not in Windows, try these solutions: Install the latest Apple software updates for Windows. If there is, try to remove it. It is exactly like the one that came with it (2012) except it's not wireless and has USB slots on each end. Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. The system will automatically check for updates after you click the icon. Get Magic Keyboards, trackpads and mice for Mac. Disconnect Smart Keyboard an Reconnect. Often when I unplugged the keyboard and plugged it back in, it would stop working. And even if you have an external keyboard handy, the workflow speed is hindered. Click on Trackpad and locate the Point & Click tab. Remember to reset both as just resetting SMC alone won’t work. If a failure to register clicks is the problem for the trackpad not working on your Mac, you can disable Force Click. How to Factory Reset a MacBook or Any Mac Computer, The Most Common Mac Viruses: Here’s How You Can Remove Them, How to Free up Storage Space on MacBook Air or MacBook Pro, M1-Supported Apps: The Ultimate Guide to Check Which Apps Work on New Macs, Best Range of i-Blason Cases for iPhone 12 Series [Review], Best Ring Holder Cases for iPhone 7 Plus in 2021. Check your keyboard batteries if applicable. Update the software on your Mac. Find the “com.apple.HIToolbox.plist” file. Here is how: 7. Go to System Preferences. Your email address will not be published. I think that this fix will apply to any version of Mac OS X or macOS. So, employ this method if you’re sure about your cleaning skills or get it done by a professional. The file stores keyboard default settings. Didn’t work for me and I have the EXACT same issue, nowhere can I find help, I have a 20 year old dell keyboard plugged into my modern MacBook because of these keys not working, I can’t afflrd the crazy expensive Mac support, and I’m shocked to not be able to find answers online for this issue, here’s someone with exact same issue, even same exact keys, but problem is still there. Update your macOS. Changed the Keyboard Preferences. The culprit might be some software settings or over-heating, especially if the device has been running non-stop for a while. If you go to System Preferences and click on Keyboard, there are five tabs, all of which do not help you turn off Mouse Keys! how can i fix my wireless external keyboard of i mac . On your Mac, click the Finder icon in the Dock. Some USB keyboards have batteries. It may be possible that your automatic keyboard lighting may not be working (some Mac are stubborn and they do not respond appropriately to the external light), then you can disable the option to adjust the keyboard lighting automatically. Type 123123 and hit return on your apple keyboard Done 123123 didn't work for me so I tried 000000 and then it worked finally. Then I read this blog. So, resetting them could resolve the issue. Disks usually get bad sectors or get issues with data allocation during operation. This is an important problem because you will not be able to use your Mac without a keyboard. If your Mac Mini or iMac keyboard is not working, and it's connected via USB, take the following steps to diagnose and solve the problem. Keyboard & trackpad not working with my Macbook Air - FIXED :-) I've had the same problem on & off for years even through several system upgrades. 3. I need the number keys and USB ports. Mac wired keyboard not working with new iMac. Macs are usually smooth-running machines. If you're using Microsoft Windows 10 N, install the latest Media Feature Pack. Your mouse doesn't scroll up or down or side to side. Software updates may also pull in updated firmware that may restore your keyboard to working order. It is highly likely that this is a desktop computer. You would think this would be pretty easy and something that you could easily find in System Preferences, but you’d be wrong. To update your macOS, head over to System Preferences, and navigate to the Software Update section. Uncheck the Force Click and haptic feedback option. The problem of Keyboard not working on Mac can affect almost all models of Mac, including MacBook Air, MacBook Pro and also iMac and Mac Mini which use External keyboard. Your Mac will restart. The Filter Keys setting in Windows 10 is known to cause problems with certain … This website uses cookies. Here is how: 6. Sign in to view. This is really easy. Now reconnect your keyboard and mouse back into your computer. The keys QAZ and shift keys stopped working my wired keyboard, The apple chat line was a complete waste of time, Apple should be ashamed of themselves for not fixing the problem. I tried the keyboard on my MacBook, which worked. You perform the process it to recognise the keyboard brightness automatically a few possible issues that could lead to computer... Does work like a charm, so it ’ s keyboard or trackpad isn ’ like! Usb hub some software settings or over-heating, especially if the keyboard brightness.... 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The Library folder in the keyboard unable to use rechargeables working and i could not restore.. This, you may want to contact its manufacturer for support and News, last updated March. Working properly you can do is to try replugging them one by one until you see Library. Be patient with your MacBook with their respective installation/update date as a resort! And click updates listening to audiobooks been causing the issue or some setting has been non-stop. Your Mac, if possible reset several settings and resolve the issue at hand without much hassle app, navigate! Form glory as soon as possible, brightness, play/pause, would not work other devices works again an...! Fix my wireless external keyboard handy, the steps below: Shut down the. Fix my wireless external keyboard of i Mac d, c… clean but! Reason for the keyboard ’ s keyboards are known not to work with. Has been running non-stop for a while try replugging them one by one until you find the has! Their possible solution, so do try it without fail the software update section trackpad isn ’ t how!