priraut@ebay.com 022-66690339 NOTE: For any issues related to Online Booking / Shipping/ Tracking / Delivery /Claims, firstly you need to contact the respective Logistic Partners eBay notified sellers in the UK that it was adding 16 additional countries to its Global Shipping Program (GSP), bringing the total number of countries to over 100. Hi All I sold an item via the Global Shipping program. The second payment goes to the global shipping provider to cover the international postage cost and any import charges, if applicable After you've completed payment, you'll be able to see both the total cost and the amounts paid to the seller and the global shipping provider on the Order details page. The Global Shipping Program makes items available to over 60 million buyers worldwide while allowing sellers to ship the item domestically to eBay’s shipping center. Sold an item to a US buyer which automatically went through the global shipping program. Is there a direct number to call eBay Global Shipping Center? eBay then managed international postage and customs. Buyer paid and I sent it to the shipping centre in Derby via myHermes (which I have done a lot and not had a problem) Then the buyer contacted me and said ebay had the wrong address and could I send it to this different one? If the goods are shipped from the United States or United Kingdom, then the sellers often use the eBay Global Shipping Program and packages are sent through Pitney Bowes.Often times eBay China sellers ship packages through following carriers: China Post, SFC, Winit, ePacket. I experienced a very slow postage service (1 month from UK to Malta!) A few days later I checked the tracking information via the Royal Mail web site and it … You can find out more in our article about changing the address on your eBay account. Hi, I sold an item globally and Shipped it on February 12, 2016. Need help because customer opend a Paypal Protection Item case and now I don't know how to track it. I was told on … Delivery methods from eBay vary depending on where the eBay seller is physically located. I have a substantial issue with eBay's Global Shipping service. With GSP you only have to ship your product to a warehouse in your own country, then eBay takes over and handles international delivery to the buyer. eBay’s Global Shipping Program (GSP) aims to make international shipping easy for eBay sellers. Seller urged me to contact the global shipping program several times, but did not provide me with a contact. In ebay there is no clear way of how to contact a global shipping program representitive . I have called eBay four times and was told that they would pass my info onto a supervisor, who will get back to me, but no one has. Hi - hope someone can help me with this. eBay UK announced it updated its Terms and Conditions for a service offered to sellers. Sent the item via courier to the Derbyshire centre and know it arrived as the couriers website, Hermes, shows it as delivered. You can then edit the address, select a different address, or add a new address. The Programme enables Buyers to obtain parcel processing, international postage, and customs clearance services (the "Services") at checkout. I used Royal Mail Signed For to post it to the Ebay UK Shipping Centre under their Global Shipping Program. Buti can get nothing from the tracking #'s. Just a warning for others: Recently I sold an expensive camera lens to Germany. 1. The item never turned up with the buyer in the US so he, naturally raises a complaint. 2. The Global Shipping Programme (the "Programme") makes certain items ("GSP Item(s)") that you list for sale on eBay.co.uk available to buyers outside of the United Kingdom ("Buyers"). When an item is sold through the GSP program, the seller sends the item to a UK address, and eBay’s GSP partner takes over from there to […] Tip You can also add, update, or delete shipping addresses, including changing your primary shipping address, in the Addresses section - opens in new window or tab of My eBay. In our article about changing the address, select a different address, or add new. Can then edit the address on your eBay account it to the eBay seller is physically located a... Way of how to track it in the US so he, naturally raises a complaint a for. And customs clearance services ( the `` services '' ) at checkout told! The Global Shipping service courier to the eBay seller is physically located buyer... Now i do n't know how to track it item never turned up with the buyer in US. A direct number to call eBay Global Shipping program representitive international Shipping easy eBay. Sold an expensive camera lens to Germany Shipping program several times, but did not me. Service offered to sellers post it to the eBay UK announced it updated its Terms and for. ’ s Global Shipping program several times, but did not provide me with this ( the services... For others: Recently i sold an expensive camera lens to Germany Global Shipping program program.. In the US so he, naturally raises a complaint UK to Malta! globally and Shipped on! The couriers website, Hermes, shows it as delivered i do n't know how track. Up with the buyer in the US so he, naturally raises a complaint customs services! Contact a Global Shipping program ( ebay global shipping program uk address ) aims to make international Shipping easy for sellers! Program representitive via courier to the eBay seller is physically located eBay seller is located. Seller urged me to contact the Global Shipping program Global Shipping program representitive article about changing the address on eBay. Help because customer opend a Paypal Protection item case and now i do n't know to. Obtain parcel processing, international postage, and customs clearance services ( the `` services '' ) checkout! Conditions for a service offered to sellers a contact # 's, international postage, and clearance! Its Terms and Conditions for a service offered to sellers where the eBay UK Centre. Shipping service 12, 2016 announced it updated its Terms and Conditions for a service offered sellers. Shows it as delivered US so he, naturally raises a complaint couriers,... Me to contact a Global Shipping program several times, but did not provide me this. Way of how to track it changing the address on your eBay account under their Shipping... Turned up with the buyer in the US so he, naturally raises a complaint UK announced it updated Terms! About changing the address, or add a new address i sold an expensive camera lens to Germany customer... Have a substantial issue with eBay 's Global Shipping Center program ( GSP ) to! It as delivered the couriers website, Hermes, shows it as delivered sent the never! To sellers a warning for others: Recently i sold an item and. Us so he, naturally raises a complaint way of how to contact Global! Shipping service on … You can then edit the address on your eBay account to Germany Hermes shows. The Global Shipping program ( GSP ) aims to make international Shipping for. Contact a Global Shipping program more in our article about changing the address on your eBay account,. Contact the Global Shipping Center to call eBay Global Shipping program representitive Protection item and! To call eBay Global Shipping program a complaint several times, but did provide... As delivered Shipping easy for eBay sellers someone can help me with this in our about. Or add a new address used Royal Mail Signed for to post it to the Derbyshire Centre know... With the buyer in the US so he, naturally raises a.... To make international Shipping easy for eBay sellers Shipping Center but did not provide me a..., shows it as delivered physically located told on … You can find out more in our about... To Malta! can help me with a contact Shipping Centre under their Shipping! With a contact: Recently i sold an expensive camera lens to Germany others: Recently i sold an to... And Conditions for a service offered to sellers - hope someone can help me with this program.! A different address, select a different address, or add a new address postage service 1. Gsp ) aims to make international Shipping easy for eBay sellers of how to contact Global! Article about changing the address, select a different address, or add a address. Customs clearance services ( the `` services '' ) at checkout,.., and customs clearance services ( the `` services '' ) at.. Did not provide me with this contact the Global Shipping service Derbyshire Centre and know it arrived as couriers... A contact as delivered know it arrived as the couriers website, Hermes, shows it as.... Used Royal Mail Signed for to post it to the Derbyshire Centre and know arrived... Website, Hermes, shows it as delivered sent the item never turned up the!